Insurance
I am an out-of-network provider, which means I do not bill insurance directly. However, I can provide a superbill for you to submit to your insurance for potential reimbursement. Many clients with out-of-network benefits receive partial reimbursement for therapy.
Out-of-Network Insurance Support Through Mentaya
Mentaya is a service that helps clients get reimbursed by their insurance for out-of-network therapy. If you’d like support with the claims process, Mentaya can submit claims on your behalf and handle all insurance follow-up.
- Have out-of-network benefits
- Feel overwhelmed by superbills or insurance
- Haven’t had success submitting claims on your own
- Prefer to skip the paperwork entirely
How Mentaya Works
- Sign up for Mentaya.
- I enter your sessions into the platform.
- Mentaya submits claims and handles follow-up.
- You receive reimbursement directly from your insurance.
Mentaya charges a 5% fee per claim, which includes all paperwork, insurance follow-ups, and handling denials. It’s risk-free; if a claim isn’t accepted, you receive a full refund of their fee.

Good Faith Estimate (No Surprises Act)
You have a right to receive a Good Faith Estimate explaining the cost of therapy services. This estimate is available upon request and is provided to all clients not using insurance.
Payment Methods
I accept credit/debit cards and HSA/FSA cards. Payment is collected at the time of session.
Cancellation Policy
If you need to cancel or reschedule, please provide at least 24 hours’ notice. Late cancellations or missed sessions are charged the full session fee.
Jackie Bicas Sunnyvale Cupertino California Adoption EMDR Infertility LGBTQIA
